Privacy Policy

Introduction

This Privacy Policy explains how suntneortha collects, uses, stores, and protects personal information provided by visitors and users of our website and services.

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy should be read alongside our Cookie Policy and Terms of Use.

Data Controller

The data controller responsible for your personal information is:

suntneortha
42 Donegall Place
Belfast BT1 5AE
United Kingdom
Email: [email protected]

Information We Collect

We collect and process the following types of personal information:

Information You Provide Directly

• Name and contact details when you enrol in courses
• Email address for correspondence
• Course preferences and selections
• Any information included in communications with us

Information Collected Automatically

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized)

How We Use Your Information

We use collected information for the following purposes:

• Processing course enrolments and managing student relationships
• Communicating about courses, schedules, and educational content
• Responding to enquiries and providing customer support
• Improving our website functionality and user experience
• Complying with legal obligations and protecting legal rights
• Sending relevant updates about our courses (with consent)

Legal Basis for Processing

We process personal data under the following legal bases:

• Contract Performance: Processing necessary to fulfill our educational services
• Legitimate Interests: Operating our business, improving services, and communicating with enquirers
• Legal Obligation: Complying with accounting, tax, and regulatory requirements
• Consent: Where specifically requested for marketing communications

Data Sharing and Disclosure

We do not sell, rent, or trade personal information. We may share data with:

• Service providers who assist with business operations (email platforms, payment processors)
• Professional advisers including lawyers and accountants
• Regulatory authorities when legally required
• Law enforcement when necessary to protect rights or comply with legal processes

All third-party processors are required to maintain appropriate security measures and use data only as instructed.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Student records: Retained for 7 years after course completion
• Enquiry data: Retained for 2 years if no enrolment occurs
• Financial records: Retained according to UK tax law requirements
• Website analytics: Anonymized data retained indefinitely

Your Rights

Under UK data protection law, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request limitation of processing in specific situations
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Encrypted data transmission using SSL/TLS protocols
• Access controls and authentication requirements
• Regular security assessments and updates
• Staff training on data protection practices

While we take reasonable steps to protect data, no internet transmission is completely secure. You transmit data at your own risk.

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze usage. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any linked sites you visit.

Children's Privacy

While we offer courses for children, we do not knowingly collect personal data directly from individuals under 16 without parental consent. Course enrolments for minors must be completed by parents or legal guardians.

International Data Transfers

We primarily process data within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

Significant changes will be communicated through prominent website notices or direct communication to enrolled students.

Contact and Complaints

For questions, concerns, or complaints regarding this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 42 Donegall Place, Belfast BT1 5AE, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk